Customer’s (or prospective customer’s) name, address, email address, telephone number(s), date of birth, age, bank details, credit card information, Customer, membership or library number, customer account no. photographic images, telephone recordings, marketing preferences, details of financial transactions, goods or services provided/activities undertaken, location, date and time of visits, disability status or special needs information, family structure and lifestyle, social circumstances, forces number (for funded sessions), prison number (in relation to prison library service only) concessionary information (to receive concessionary benefits), school and class details (for library school sessions only) and reading preferences (library customers only).
Name, address, email, telephone number bank details of a Guarantor/Parent/Carer of a child customer/member.
Supplier’s name and contact details, bank details and supplier account number details of financial transact ions and goods or services purchased
Proof of identity documents (Hirers of some venues/facilities only)
|
Provision of services or facilities under a contract; keeping and updating of records and details associated with that contract; Membership and bookings administration and service updates; general correspondence connected with the services being provided; dealing with complaints or queries.
Protection of the business from financial risk; provision of applicable discounts and benefits; keeping of mandatory financial records
In respect of recorded telephone calls, for training and development of staff; for case management of complaints and escalations; for the purpose of identifying the caller
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Art 6 (1) b)
Processing is necessary for compliance with a legal obligation to which the controller is subject (for example, contractual obligations, or financial and auditing regulations)
Art 6 (1) c)
Processing is necessary for the purposes of our legitimate interests -in providing services including customer service, protecting the business and maintaining and providing a secure environment
Art 6 (1) f)
Processing is necessary for the purposes of our legitimate interests - training development and quality purposes
Art 6 (1) f)
|
Personal appearance and behaviour (all customers and users of and other visitors to a facility)
|
Collection and monitoring of CCTV images for the purpose of security, the prevention and detection of crime; protection of assets and property; to assist with parking control (in some instances); to facilitate the investigation of incidents
Monitor staff when carrying out work duties; to facilitate in the management and support of staff
|
Maintaining and providing a secure environment
Art 6 (1) f)
Processing is necessary for the purposes of our legitimate interests - protection and management of business risks and the legitimate interests of third parties
Art 6 (1) f)
|
Visitors and contractors on work visits
|
Collection of name, company and car registration number (where relevant/needed) for recording presence and attendance in the building and issuing of contractor permits to work.
|
Processing is necessary for the purposes of our legitimate interests – maintaining proper record of maintenance/repair workers attending site, and for maintaining record of visitors on site in case of an emergency evacuation
Art 6 (1) f)
|
Attainment/Progression/Goals – in relation to children and adults attending lessons (e.g. swimming lessons) and gym members with personalised training programmes
|
To track progression and achievement of those taking lessons in various sports, to ensure their progression onto the next level making lessons relevant productive and value for money for the customer; to ensure appropriate levels of skills in each class
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Art 6 (1) b)
|
Next of kin/emergency contacts
(in relation to customers, and workers including volunteers)
|
To contact NOK or parent in an emergency or in the case of injury illness or death
|
Processing is necessary for the purposes of our legitimate interests – we need to be able to get in touch with someone who may be able to help in the event of you becoming ill or injured, or in any other kind of emergency
Art 6 (1) f)
|
Personal details, contact information, occupation and job location
of individuals who have suffered injury or illness or been involved in an incident at one of our venues (all affected customers or visitors);
witness contact details
|
To keep report on and submit required records of incidents accidents and near misses.
|
Processing is necessary for compliance with a legal obligation to which GLL is subject (e.g. HSE legal obligations of reporting)
Art 6 (1) c)
Processing is necessary for the purposes of our legitimate interests – to investigate facts around incidents and accidents and ensure compliance and improvements. For providing relevant information to our insurers.
Art 6 (1) f)
|
Gender, Parental Responsibility, GP Details, Safeguarding Referral Info (Family Structure, Key Agencies, Referrer, School Name, Contacts At Social Services And Police, details of witnesses), Medicine Administration, , Diet, Language, Toilet Routine, Sleep Pattern, Looked After Child Status,
Identification Of Need,
Progress Made, Lone Parent Status, Age Of Parent, Employment Status
Pregnancy Status, LSOA Area, Disability, Special Needs, Parent Smoker, Asylum Seeker, Refugee, Education Details, Employment Details
Health Visitor Info, Family Members names, Referral Actions, Adult Collecting, NI Number (For Together For Twos) as relevant and required in relation to children attending child care facilities, crèches, children’s centres or other child related activities
|
For the tracking of ability of children in Childcare settings, and for the purpose of monitoring the progress in targeted cohorts
To work in partnership to identify vulnerable families including those identified by health, social care, schools and local PVIs, Children's Centre local priority groups and families in need With partners, agree an engagement plan to ensure that services and resources are targeted to address the family's needs To track these children to ensure they and their families are engaged in Children's Centre services to meet identified needs
To do an eligibility check
Monitoring purposes, and to provide anonymised feedback to the commissioning partners
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Art 6 (1) b)
|
Car registration, name and company name in relation to visiting contractors and workmen
|
To maintain accurate records of persons present in the building in case of evacuation; to keep accurate logs of maintenance visits.
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Art 6 (1) b)
Processing is necessary for compliance with a legal obligation to which GLL is subject (e.g. HSE legal obligations of reporting)
Art 6 (1) c)
|
Name, Address, email address, phone number, sporting achievements, bank details, club membership,
Names, Images, sporting achievements
|
To process application, and if granted, process the payment of a GLL Sports Foundation Award
To keep the athlete updated on future award related information and to promote of GSF and GLL Better
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Art 6 (1) b)
Legitimate interest of updating athletes on potential future financial and ongoing support and upcoming events of interest and to promote the awards programme and availability of funding to future generations
Art 6 (1) f)
|
Consequence of not providing the above data:
GLL will be unable to enter into a contract with you for the provision of services or facilities
|
Name, email address, gender, phone number, preferred method of contact and marketing preferences
|
For receiving promotions and marketing, including newsletters, bulletins and mailouts.
For entering into a prize draw or competition
|
Consent – you have given consent to the processing of your personal data for one or more specific purpose
Art 6 (1) a)
|
Fitness Goals and fitness and activity interests, attainment and progression (all customers taking up membership)
|
To provide a relevant and effective personalised fitness programmes and advice; motivational feedback and promote a sense of achievement; to ensure marketing and promotional information provided is relevant to your interests.
|
Consent – you have given consent to the processing of your personal data for one or more specific purpose
Art 6 (1) a)
|
Name, contact details, event details and services required
|
To pass to our preferred suppliers of event services for the Customer to contract with if they wish.
|
Consent – you have given consent to the processing of your personal data for one or more specific purpose
Art 6 (1) a)
|
Photograph, location, name
|
Publicity, competition result, promotion to be published in hard format or online or on social media
|
Consent – you have given consent to the processing of your personal data for one or more specific purpose
Art 6 (1) a)
|
You may withdraw your consent to the processing of the personal data in this section at any time. Please see s12.
|